Important Information and Contact
Returns & Refunds
We take great care in packaging your order. However, if your item arrives damaged, please email us a photo of the damage and we will promptly send a replacement for the damaged or defective item(s). If you are not fully satisfied with your purchase for any other reason, you may return it within 30 days of delivery for a full refund. Once we receive the returned item, we will process your refund promptly. Sorry we are unable to issue refunds on decks that have had the plastic wrap opened. If for some other reason you would like a refund simply return to us with the cards still shrink wrapped within 30 days and we will issue a full refund.
Shipping
Please allow 5 business days to process and package your order. Packages are shipped by regular mail with tracking number. Once shipped we will notify you of the tracking number at the email you used to purchase your item(s). The time it arrives depends on location and if it has to go through customs. Please check your tracking number for estimated delivery date. Customer pays any duties, taxes, tariffs, or other fees at their countries border crossing. If you have any questions or comments please use the contact form below.
Genuine Design
Imagine Hockey Board Game is the brainchild of WV Creative Studio in Edmonton, Alberta, Canada. All design, illustration and its contents were created in the WV Creative Studio by real people.
Image Hockey Board Game is sold directly by the creator(s) of the game and shipped from WV Creative Studio. This keeps our costs down so we can keep the price of our game down. It also supports small Indy board game developers like ourselves. If you would like to contact us please go to our contact form here.
To prevent spams & scams we dont display our address or telephone number on the website. However if you would like to contact us by snail mail or telephone please leave a request on our contact form and we will get back to you ASAP.
